Computer hardware is more reliable than ever. But when failures do occur, they can be painful—to your customers, to your employees, to your business. That’s why our Hardware Support services can include proactive monitoring to spot problems early—even before downtime occurs—and restore service quickly.
Hardware Support provides repair or replacement of faulty components if a hardware product fails. An array of Hardware Support services lets you upgrade warranty support to get higher service levels when business needs demand greater availability. And they let you extend the support beyond the term of the standard warranty.
We offer service levels and terms that best fit your business needs. And we can deliver the support almost anywhere in the world. Hardware Support helps you reduce the business risk of computer downtime and keep your systems—and your business—on track.
While computer hardware has become simpler and more reliable, the complete application system—hardware, software and networks—is more complex and failure-prone than ever. When a failure occurs, the key to reducing downtime is to detect it early and quickly zero in on the source of the problem.
Hardware Support services are not just about fixing the hardware when it fails. The best hardware support proactively monitors computers to detect problems as soon as they occur, maybe even before users are affected.